Orbital Technologies is deeply committed to always conduct its business in compliance with social, legal, and technological requirements and standards. We strongly believe that protecting the privacy of information that we obtain from various sources regarding our clients and users is not only important for our business, but it is also the right of every client we serve. We have processes set in place to ensure the security and safety of data to the extent that is beyond what is simply required by the law.
Henceforth, the words “We, Us, Our or the company” will be used to refer to Orbital Technologies. The word “You” will be used to refer to “Website visitors, clients and all those whose information is secured and utilized by the company.”
By accessing or using this website, our services, or by submitting your information whether it is personally identifiable or anonymous, you implicitly consent to the privacy and security policy of the company which has been detailed in this document.
If you have any concerns or questions about this policy or would like to change any part of it for you, may reach us through the Contact Us page and provide us with the relevant information, and our people will reach out to you to handle your concern. However, the final decision is solely the company’s prerogative.
All information stored at the company databases and servers is the sole property of the company. The company treats the information as a valuable company asset and does not disclose it to any non-relevant party. The company has all the rights to use this information in ways that help it in its operations. We do not sell or share this information with any outsiders except as described in the information sharing and disclosure section.
The company adheres to the principle of legitimate interest – that is we obtain only the information that is vital for operating our business. Depending on the type of service provided we may collect different information from different parties. The information we collect may include names, phone numbers, email address, mailing address, eWallet/credit/debit card information, and social security number etc. We use this information in accordance with the various national and international legal requirements.
Any information we collect from various sources is used for:
The company works with its partners in various areas, as well as with business associates who perform some of our non-core operations. All the firms, with whom we do business, enter into strict confidentiality agreements for the information that is shared with them to perform those functions.
As our business grows, we may merge with other companies; acquire or liquidate some subunits of our business. Information retained by us may be among the assets that are transferred as part of the process. In any scenario, the confidentiality of information will be ensured without a doubt. All agreements shall follow prescribed legal rules and industry standards.
Personally identifiable information will not be disclosed in full to any third party except when required by law or when we believe it is necessary to protect the rights of other users or customers. We may share non-personally identifiable information without restriction to any third party we deem necessary.
Cookies are small files that are downloaded on to the user’s computer or mobile devices upon the first-time visit and saved in a temporary files folder. They are used by a website or its partner site to track user navigation patterns on the website.
We use various sorts of cookies for various reasons. They help in making navigation between the web pages faster as they are used to record user preferences and settings. The data collected through cookies is stored in an anonymous form.
You have the right to restrict cookie permissions and can do it by using your browser settings menu. You may block or delete our cookie files using the settings, however, it is not recommended since if you need to access something without being logged, you can use the Incognito browsing available in many browsers where your navigation is not stored at all. Deleting or blocking the cookies reduces the efficiency and functionality of our website.
While cookie files are stored on the user’s devices, the server log files are stored on the servers that are accessed by the users. The server log files may store your IP address, your browser type, timestamps, and the website addresses through which you came on to our website or the websites that you navigated on to after accessing our website.
We utilize server log files to analyze the demographic information of our users, to understand broader user preferences and trends, to diagnose and troubleshoot server problems, and to prevent security breaches. We do not use any information obtained through server log files to personally identify anyone whatsoever.
While reregistering to our website users are asked to opt-in to our informative and promotional material that we send to our users from time to time. These emails may contain email tracking tools that allow us to analyze the effectiveness of our promotional material. We track the click-through-rates of various emails sent, to improve future marketing strategy. You can unsubscribe to these emails at any time through a link provided for unsubscribing with every email sent to you.
Occasionally we may conduct surveys to collect user feedback on specific areas. Our users may directly write to us through the comments sections available at various web pages, through direct email, or posting on social media. User feedback in terms of reviews, complaints, testimonials and general feedback about our services is completely voluntary. However, once the information is shared, it is company property, unless the user specifically asks not to disclose the information. The company possesses the right to share useful user reviews and testimonials on our website or social media to help educate other users and prospective clients.
The United States federal COPRA act requires a parent’s permission if a website collects information from the children under the age of 13. Since the services provided by us are not targeted at minors (children under the age of 18); therefore, we do not promote our services to minors by any means. Any products or services that may be intended for underage children are ordered by their parents or other adults. We do not knowingly collect any personally identifiable information about minors; hence, we are in automatic compliance with the COPRA act.
As governed by the legal considerations like GDPR and CalOPPA you may be able to obtain your personally identifiable information to view, modify or delete the whole or a part of information about you. The company maintains the right to decline the deletion or editing of the information. If the deletion is permitted, we may still retain a portion of information for legal or technical reasons.
The information collected by us or our affiliates from various sources is stored and retained at our secure data warehouses if we have a legitimate interest in the data. A lot of this information is very sensitive like credit card/debit card information, usernames and passwords. All information that is transferred through our website is done by using secure encryption technology like SSL. The information that is stored on our servers is secured by multi-layered security systems. The software and hardware used to maintain the security and safety of the data are of state-of-the-art nature. All the employees or affiliates who use the information can only access the information that is relevant to their job. Further, they are bound by strict confidentiality agreements, without which they cannot have access to any of the information. The premises of data warehouses that retain the data maintain high physical security according to modern security standards.
While the security of the information is a prime objective of the company, we can’t guarantee security in situations that are not under our control or in unforeseen scenarios. While hackers and people with mal intent constantly trying to circumvent the various security measures, it may be possible that some security breaches do occur. Our incident response team is ready to deal with any unforeseen scenario and constantly reviews their policy of how to handle various scenarios as per the most up-to-date standards. We advise our users to play their part in securing their information. They should not reveal any of the sensitive information to anyone else. If you access your account from a public place, be sure to close your browser and log out of your system. If you can clear the history and log files do so, to ensure that the data does not end up in the unwanted hands.